Privacy policy
Privacy Policy Qiewie b.v.
https://www.qiewie.eu
About our privacy policy
Qiewie b.v. cares deeply about your privacy. We therefore only process data we need for
(improving) our services and treat the information we collect about you and your use of our services with care.
our services. We never make your data available to third parties for commercial purposes.
third parties.
This privacy policy applies to the use of the website and the connected services of Qiewie b.v.. The effective date for the validity of these conditions is 27-03-2024, with the publication of a
new version expires the validity of all previous versions. This privacy policy describes what information about you
is collected by us, what this data is used for and with whom and under what conditions
this information may be shared with third parties. We also explain to you how we store your
data and how we protect your data against misuse and what rights you have with regard to
the personal data you have provided to us.
If you have any questions about our privacy policy please contact our privacy contact person, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and to whom the data is visible.
Webshop software
Our store is developed with software from Shopify. Personal information you provide to us for our
our services to us, are shared with this party. Shopify has access to your
to provide us with (technical) support, they will never use your data for any other purpose.
purpose. Shopify is based on the agreement we have with them obliged to appropriate
security measures. Shopify uses cookies to collect technical information
collect technical information regarding your use of the software, no personal data is collected and/or
stored.
Web hosting
Shopify
We purchase web hosting and email services from Shopify. Shopify processes personal data on our behalf and
does not use your data for its own purposes. However, this party may collect metadata about the use
of the services. These are not personal data. Hostnet has appropriate technical and organizational
measures to prevent loss and unauthorized use of your personal data. Hostnet is
pursuant to the agreement to maintain confidentiality.
Microsoft
We use the services of Microsoft for our regular business email traffic. This party has
appropriate technical and organizational measures to abuse, loss and corruption of your and our
data as much as possible. Microsoft has no access to our mailbox and we handle all our email traffic.
Payment processors
Shopify
For handling (part of) the payments in our webshop we use the platform of
Shopify. Shopify processes your name, address and residence details and your payment information such as your bank account or
credit card number. Shopify has taken appropriate technical and organizational measures to protect your
personal data. Mollie reserves the right to use your data to further improve the
further improve the service and in this context to share (anonymized) data with third parties.
All the above safeguards regarding the protection of your personal data are also
applicable to those parts of Shopify's service provision for which they engage third parties. Mollie will not retain your
data for no longer than is permitted under the statutory time limits.
Reviews
WebwinkelKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then
You are required to provide a name and email address. WebwinkelKeur shares this information with us, so we
can link the review to your order. WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In
case we invite you to leave a review we share your name and email address with
WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review.
WebwinkelKeur has appropriate technical and organizational measures to protect your personal data.
to protect. WebwinkelKeur reserves the right, for the provision of its services, to engage third parties.
services to third parties, for this we have given WebwinkelKeur permission. All
above mentioned guarantees with regard to the protection of your personal data are also applicable
apply to those parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
PostNL and DPD
If you place an order with us, it is our job to get your package delivered to you. We make use of
the services of PostNL and DPD for carrying out the deliveries. It is therefore necessary that we share your name,
address and place of residence with PostNL and DPD. PostNL and DPD use this information solely for the purpose of
performance of the agreement. In the event that PostNL and DPD use subcontractors, PostNL and DPD will also make your data available to these parties.
to these parties.
Invoicing and accounting
EXACT
We use the services of Exact for our administration and bookkeeping. We
share your name, address and residence details and details relating to your order. This data is
used for the administration of sales invoices. Your personal data will be transmitted and
stored. Exact is committed to confidentiality and will treat your data confidentially. Exact will not use
your personal data for purposes other than those described above.
External sales channels
Bol.com
We sell (part of) our items through Bol.com's platform. If you place an order through this platform
Bol.com shares your order and personal data with us. We use this information to process
process your order. We treat your data confidentially and have implemented appropriate technical and
organizational measures to protect your information from loss and unauthorized use.
Marktplaats.nl
We sell (some of) our items through the platform of Marktplaats.nl. If you place an order through this
order then Marktplaats.nl shares your order and personal data with us. We use this information
to process your order. We will treat your data confidentially and have appropriate technical and
organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of processing.
We use your data exclusively for the purpose of providing our services. This means that the purpose of
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information - other than at your
request - to contact you at a later time, we will ask you explicit permission to do so. Your
data will not be shared with third parties, other than to meet accounting and other administrative
obligations. These third parties are all bound to confidentiality by virtue of the agreement
between them and us or an oath or legal obligation.
Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our
service further improvement. This data (e.g. your IP address, web browser and
operating system) are not personal data.
Cooperation with fiscal and criminal investigations
When the occasion arises Qiewie b.v. may be required by law to
Sharing your data in connection with governmental fiscal or criminal investigations. In such
such case we are forced to share your data, but we will within the possibilities offered by law
us against this.
Retention periods
We will retain your data for as long as you are our client. This means that we will retain your client profile until you
indicate that you no longer wish to use our services. If you indicate this to us we will
also interpret this as a request to forget. Under applicable administrative obligations we are required to
Invoices containing your (personal) data, we will keep these data for the duration of the applicable term.
term runs. However, employees no longer have access to your client profile and documents that
We have produced as a result of your order.
Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to
with respect to personal data processed by or on behalf of us. We explain below which
rights are and how you can invoke these rights. In principle, in order to prevent misuse, we will send
copies and copies of your data only to your e-mail address already known to us. In the event that you send the
data to another e-mail address or for example by post, we will ask you to identify yourself.
identification. We keep records of processed requests; in the case of forgetting requests, we
We keep anonymous records. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to file a
complaint to the Personal Data Authority if you suspect that we are using your personal data in an
wrong way.
Right of inspection
You always have the right to inspect the data that we process (or have processed) and that relate to you or can be traced back to you.
are traceable to your person. You can make a request to that effect to our contact person for
privacy matters. You will receive a response to your request within 30 days. If your request is granted
We will send you a copy of all data, together with a list of the processors holding the data, to the e-mail address known to us.
who hold this data, indicating the category under which we have stored this data.
stored.
Right of rectification
You always have the right to have the data that we (have processed) and that relate to your person or can be
are traceable, to have them corrected. You can make a request to this effect to our contact person
for privacy matters. You will receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been adjusted.
Right to restriction of processing
You always have the right to restrict the data we process (or have processed) that relates to your person or is traceable to you.
are traceable to your person. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
will no longer be processed.
Right to transferability
You always have the right to transfer the data that we process (or have processed) and that relate to your person or can be traced back to you.
can be traced back to you, by another party. You can make a request to this effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data
about you that we have processed or have processed on our behalf by other processors or third parties. In all
likelihood, we will no longer be able to continue providing services in such a case, because the secure
interconnection of data files can then no longer be guaranteed.
Right of objection and other rights
You have in appropriate cases the right to object to the processing of your personal data
By or on behalf of Qiewie b.v.. If you object, we will immediately cease the data processing
cease immediately pending the handling of your objection. If your objection is well founded, we will keep copies and/or
copies of data that we process (or have processed) to you and then permanently discontinue the processing.
cease. You also have the right not to be subjected to automated individual decision-making or profiling.
profiling. We do not process your data in such a way that this right applies. If you
believe that it does, please contact our contact person for privacy matters.
Cookies
Google Analytics
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required under applicable laws and regulations to provide access to this information.
data. We have not allowed Google to use the obtained analytics information for other Google
services.
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this
privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
latest version. If the new privacy policy affects the way we process data already collected
relating to you, we will notify you by email.
Contact details
Qiewie b.v.
De Driest 22 3861RT Nijkerk The Netherlands E info@qiewie.nl
Contact person for privacy matters
Mr. Eerkens